Help with Acsellerate
Support and Training from Acsellerate will help you Succeed!
Get Help from the ECi Customer Support Portal
What the Customer Support Portal Can Do for You
Executives, administrators, key operators, and end users of ECi Acsellerate software can use this site to:
- Log in for secure access to support information.
- Create new support tickets for software assistance.
- Attach files to help troubleshooting (such as screen shots, and log files).
- View your current and past support tickets, including who was assigned to a ticket and its status (open, closed, etc.).
- Add notes to a Web conversation, which you can use instead of email to more efficiently track communications related to a ticket.
For Urgent Calls
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